DHCP does not populate entries (Guided Troubleshooting) - WKB233273
Article number: 233273
SYMPTOMS
- DHCP blank
- Resetting DHCP per WKB7330 does not resolve
ENVIRONMENT
- Empower 3
- MassLynx
STRATEGY
- Incorrect LAN WKB230122
- Ensure firewall is off. WKB29566
- If instrumentation includes an Alliance, see WKB197120.
- Ensure Internet is not pugged into switch box per WKB249759
- Is bridge present (if applicable)? WKB83571
- Configure bridge WKB92262
- Reset TCP/IP. WKB10069
- Faulty port on switch WKB65949
- Faulty Ethernet cable WKB11345
- Faulty Network card (NIC) WKB13958
ADDITIONAL INFORMATION
If DHCP is missing only Type and Name but iP and MAC address populate-WKB84283
id233273, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, MLYNX, MLYNXV41, SUP, SUPMM