- Communication failure on the 2489 in Empower run samples
- Instrument Failure error in Message Center
- System Event Log Error at the time of the Communication Issue: Network Link is Disconnected
- 2998 losing communication during analysis. 2998 loses communication with Empower with a "Communication Error" before setting up next injection. It is not consistent so it does not appear to be a IM issue. Lines will run on the sample set and randomly before an injection the error will appear. The sample set is then delayed. The green LED lights are still lit and able to restart the run once the module is reset.
Bad Ethernet cable
FIX or WORKAROUND
Replace Ethernet cable.