Alliance 2695 fails seal pack calibration after upgrade to revision 3.05 firmware - WKB113496

SYMPTOMS

• Clear 8 is performed as part of firmware upgrade, which removes seal pack data
• Seal pack calibration fails following 2695 version 3.05 firmware upgrade

ENVIRONMENT

• 2695 Separations Module

CAUSE

INS-15499: The Alliance e2695 Separations Module ships from the factory with no seal calibration data stored in its memory because these values are established after installation of the instruments. Due to a minor defect related to the blank calibration values, the Alliance v3.05 firmware consistently issues a Needle Malfunction Alert, indicating that the Adjust Seals function cannot proceed. A second attempt does not bring the error and the function proceeds normally. The initial failure causes no consequence to the Adjust Seals function other than necessitating a second attempt to Adjust Seals. 

FIX or WORKAROUND

Upgrade firmware to 3.06.

ADDITIONAL INFORMATION