The DHCP Server assigns an IP address but the instrument type and name are not populated for the 2489 UV/Vis Detector - WKB84283
Article number: 84283
SYMPTOMS
- The DHCP Server assigns an IP address and MAC address
- Instrument type and name do not populate for the 2489 detector
ENVIRONMENT
- 2489 UV/Vis Detector
- ACQUITY UPLC Tunable UV Detector
- Empower 3
- Empower 2
- Empower 3 Personal
- Empower 3 Workgroup
- Empower 3 Enterprise
- ACQUITY UPLC
- ACQUITY UPLC H-Class
- ACQUITY UPLC I-Class
- ACQUITY UPLC M-Class
- ACQUITY QDa Detector
- nanoACQUITY UPLC
- Empower
- MassLynx
- UNIFI
CAUSE
Missing drivers for the detector
FIX or WORKAROUND
Install the driver for the detector.
ADDITIONAL INFORMATION