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Intermittent communication failure with 2489 UV detector - WKB65949

Article number: 65949

SYMPTOMS

  • Intermittent communication failure with 2489.

ENVIRONMENT

  • 2489 UV/Vis Detector
  • Empower 3

CAUSE

Faulty port on the Ethernet switch being used to connect the system to the Empower computer.

FIX or WORKAROUND

Move cable from the 2489 to a different port on the Ethernet switch.

ADDITIONAL INFORMATION

 

id65949, 2489, 2489B, 2489SFC, A-10UV, comms

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