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Troubleshooting mass calibration issues on QTofs and Tofs with MagneTOF detectors (Guided Troubleshooting) - WKB97355

Article number: 97355

SYMPTOMS

  • IntelliStart calibration fails; does not start or becomes unresponsive
  • "Beam intensity too low" or "Beam too intense" error may appear
  • Calibration data collection may take a long time to complete
  • Some calibrant peaks are of low intensity, missing, or flagged (!)
  • High RMS residual or confidence interval may be observed
  • MS may go into Standby/Source Standby mode during calibration

ENVIRONMENT

  • IntelliStart
  • MassLynx
  • UNIFI
  • Xevo G2
  • Xevo G2-S
  • Xevo G2-XS
  • SYNAPT G2
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • SYNAPT XS

STRATEGY

TROUBLESHOOTING CALIBRATION FAILURES:
  1. Ensure that the correct peaks are being selected for calibration - WKB7760
  2. Manually clear the peaks causing poor calibration - WKB48139
  3. Ensure that the calibrant bottle is at position C - WKB16264
  4. Adjust your calibration mass range, if possible, to exclude high background peaks - WKB61788
  5. Set the RF settings appropriately for the calibration mass range - WKB3053
  6. Increase flow rate - WKB28052
  7. Optimize the capillary voltage, cone voltage, collision energy, and RF settings for a more even distribution of peaks - WKB91505
  8. Tune for better resolution and peak shape - WKB1813
  9. Dilute the calibration solution if peaks are too intense - WKB83081
  10. Prepare fresh calibrant - WKB6836
TROUBLESHOOTING CALIBRATION NOT STARTING:

Reboot MS electronics - WKB28256

TROUBLESHOOTING CALIBRATION NOT COMPLETING:
  1. Create a new calibration profile - WKB72758
  2. Reboot electronics - WKB50917

ADDITIONAL INFORMATION


id97355, MALDIG2SI, MLYNX, MLYNXV41, SUPMM, SUPUNIFI, SYNAPTXS, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSTF

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