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Troubleshooting mass calibration issues on QTofs and Tofs with MagneTOF detectors (Guided Troubleshooting) - WKB97355

Article number: 97355

SYMPTOMS

  • IntelliStart calibration fails; does not start or becomes unresponsive
  • "Beam intensity too low" or "Beam too intense" error may appear
  • Calibration data collection may take a long time to complete
  • Some calibrant peaks are of low intensity, missing, or flagged (!)
  • High RMS residual or confidence interval may be observed
  • MS may go into Standby/Source Standby mode during calibration

ENVIRONMENT

  • IntelliStart
  • MassLynx
  • UNIFI
  • Xevo G2
  • Xevo G2-S
  • Xevo G2-XS
  • SYNAPT G2
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • SYNAPT XS

STRATEGY

TROUBLESHOOTING CALIBRATION FAILURES:
  1. Ensure that the correct peaks are being selected for calibration - WKB7760
  2. Manually clear the peaks causing poor calibration - WKB48139
  3. Ensure that the calibrant bottle is at position C - WKB16264
  4. Adjust your calibration mass range, if possible, to exclude high background peaks - WKB61788
  5. Set the RF settings appropriately for the calibration mass range - WKB3053
  6. Increase flow rate - WKB28052
  7. Optimize the capillary voltage, cone voltage, collision energy, and RF settings for a more even distribution of peaks - WKB91505
  8. Tune for better resolution and peak shape - WKB1813
  9. Dilute the calibration solution if peaks are too intense - WKB83081
  10. Prepare fresh calibrant - WKB6836
TROUBLESHOOTING CALIBRATION NOT STARTING:

Reboot MS electronics - WKB28256

TROUBLESHOOTING CALIBRATION NOT COMPLETING:
  1. Create a new calibration profile - WKB72758
  2. Reboot electronics - WKB50917

ADDITIONAL INFORMATION


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