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In the middle of IntelliStart calibration the instrument goes into Standby mode on the Synapt G2 or Xevo G2-XS - WKB50917

Article number: 50917

SYMPTOMS

  • IntelliStart calibration does not finish
  • Instrument goes into Standby mode in the middle of IntelliStart calibration

ENVIRONMENT

  • Xevo G2-XS Tof
  • Synapt G2
  • IntelliStart

CAUSE

Unknown

FIX or WORKAROUND

  1. Reboot the mass spec electronics.

ADDITIONAL INFORMATION

This situation can also occur during Detector Setup, same fix. (Reboot Electronics and PC)

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