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Mass spectrometer goes into Standby mode in the middle of IntelliStart calibration - WKB50917

Article number: 50917

SYMPTOMS

  • IntelliStart calibration does not finish
  • Instrument goes into Standby mode in the middle of IntelliStart calibration

ENVIRONMENT

  • Xevo G2-XS Tof
  • Synapt G2

CAUSE

Unknown

FIX or WORKAROUND

  1. Reboot the mass spec electronics.

ADDITIONAL INFORMATION

This situation can also occur during Detector Setup, same fix. (Reboot Electronics and PC)

id50917, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, XEVOG2XSTF

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