Skip to main content
Waters

Cannot calibrate ("beam intensity too low") with Xevo G2-XS - WKB28052

Article number: 28052

SYMPTOMS

  • Calibration fails with a "beam intensity too low" error
  • Calibration ion intensities are low

ENVIRONMENT

  • SYNAPT G2
  • SYNAPT G2 MS/HDMS
  • SYNAPT G2-S MS/HDMS
  • SYNAPT G2-Si MS/HDMS
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • Vion IMS QTof
  • Xevo QTof
  • Xevo Tof
  • Xevo G2 QTof
  • Xevo G2 Tof
  • Xevo G2-S
  • Xevo G2-S QTof
  • Xevo G2-S Tof
  • Xevo G2-XS
  • Xevo G2-XS QTof
  • Xevo G2-XS Tof

CAUSE

Calibrant has degraded

FIX or WORKAROUND

Increase the flow rate.

ADDITIONAL INFORMATION

It would be much better to make fresh calibration solution.

id28052, MALDIG2SI, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSTF

Not able to find a solution? Click here to request help.