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Waters

Cannot calibrate ("beam intensity too low") with Xevo G2-XS - WKB28052

Article number: 28052

SYMPTOMS

  • Calibration fails with a "beam intensity too low" error
  • Calibration ion intensities are low

ENVIRONMENT

  • SYNAPT G2
  • SYNAPT G2 MS/HDMS
  • SYNAPT G2-S MS/HDMS
  • SYNAPT G2-Si MS/HDMS
  • SYNAPT G2-S
  • SYNAPT G2-Si
  • Vion IMS QTof
  • Xevo QTof
  • Xevo Tof
  • Xevo G2 QTof
  • Xevo G2 Tof
  • Xevo G2-S
  • Xevo G2-S QTof
  • Xevo G2-S Tof
  • Xevo G2-XS
  • Xevo G2-XS QTof
  • Xevo G2-XS Tof

CAUSE

Calibrant has degraded

FIX or WORKAROUND

Increase the flow rate.

ADDITIONAL INFORMATION

It would be much better to make fresh calibration solution.

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