Cannot calibrate ("beam intensity too low") with Xevo G2-XS - WKB28052

SYMPTOMS

• Calibration fails with a "beam intensity too low" error
• Calibration ion intensities are low

ENVIRONMENT

• SYNAPT G2
• SYNAPT G2 MS/HDMS
• SYNAPT G2-S MS/HDMS
• SYNAPT G2-Si MS/HDMS
• SYNAPT G2-S
• SYNAPT G2-Si
• Vion IMS QTof
• Xevo QTof
• Xevo Tof
• Xevo G2 QTof
• Xevo G2 Tof
• Xevo G2-S
• Xevo G2-S QTof
• Xevo G2-S Tof
• Xevo G2-XS
• Xevo G2-XS QTof
• Xevo G2-XS Tof

CAUSE

Calibrant has degraded

FIX or WORKAROUND

Increase the flow rate.

ADDITIONAL INFORMATION

It would be much better to make fresh calibration solution.