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Does "Email on Error Shutdown" work in MassLynx? - WKB1142

Article number: 1142

ENVIRONMENT

  • MassLynx
  • Shutdown Method

ANSWER

Yes, "Email on Error Shutdown" in the MassLynx Shutdown Method works in MassLynx 4.1 (SCN 918, onwards) and in MassLynx 4.2
It does not work in MassLynx software released before SCN 918.

Note: New emailing protocols were introduced in SCN 1035 to make configuring emailing easier.
See article: Where is Easymail in MassLynx SCN 1035? - WKB233497

and

How do I configure MassLynx to send an email alert upon shutdown error? - WKB25797

ADDITIONAL INFORMATION

Enhancements to email programs such as Outlook have blocked third party software from generating and sending emails.
See article: Outlook error: A program is trying to send an e-mail message on your behalf  

Windows 7 featured Live Mail that did allow programs to send emails after MassLynx was fixed in SCN 918 and SCN 919 (updated to utilize Windows 7 Live Mail). Newer releases of MassLynx also use Live Mail but this is only up to SCNs released before SCN 1035 (March 2022).
SCN 1035 and subsequent releases do not use EasyMail / Live Mail

Note: Outlook 365 may not work due to enhanced security features requiring SSL/TLS authentication. See the following article for configuration advice:
How to configure email on Waters PCs and servers that require SSL/TLS authentication for use with Outlook 365 and OALogin - WKB76817  

id1142, MLYNX, MLYNXV41, SCN1035, SCN918, SCN919, SUPMM

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