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"Shutter Failed to Home" error on 2998 PDA detector and ACQUITY UPLC PDA detector (Guided Troubleshooting) - WKB98902

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Article number: 98902

SYMPTOMS

  • "Shutter Failed to Home" error

ENVIRONMENT

  • 2998 Photodiode Array Detector
  • ACQUITY UPLC PDA Detector

STRATEGY

  1. Ensure that lamp is installed correctly - WKB54478
  2. Ensure that there are no air bubbles in the flow cell - WKB1193
  3. Possible faulty lamp - WKB2948
  4. Possible dirty flow cell (ACQUITY PDA) -  WKB4956

ADDITIONAL INFORMATION

 

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