Error "Shutter failed to home" on ACQUITY PDA detector - WKB1193
Article number: 1193
This article is a portion of a Troubleshooting Path. To begin troubleshooting this issue, please select the link below.
SYMPTOMS
The error "PDA Detector: Shutter failed to home" occurs.
ENVIRONMENT
- ACQUITY Console
- Empower
- MassLynx
- ACQUITY PDA detector
CAUSE
Powering the detector off and on while an air bubble is in the flow cell.
FIX or WORKAROUND
- Flush the flow cell with compatible solvent.
- Start the flow of solvent to eliminate air bubbles.
- Power the detector off and on again so that it initializes with fresh solvent in the flow cell.
- Reset communications.
ADDITIONAL INFORMATION
