ACQUITY PDA error: Shutter failed to home - WKB4956
Article number: 4956
SYMPTOMS
- Error message in ACQUITY console: Shutter failed to home
- PDA fails initialization, Shutter failed to home error displayed
- Detector initializes when shunt cell is installed
ENVIRONMENT
- ACQUITY UPLC PDA Detector
- ACQUITY console
CAUSE
Flow cell
FIX or WORKAROUND
Replace flow cell.
ACQUITY PDA Flow Cell, 10mm - 205015036
Refurb ACQUITY PDA Flow Cell - 800000229
ACQUITY UPLC ID Cell PDA, Analytical - 205015017
ADDITIONAL INFORMATION
Replacing the flow cell is not the only option; you might want to search the knowledge base for other options, such as cleaning procedures, that will work in milder cases.
Shunt cell part number 700002874
id4956, A-30PDA, UPAPDA, UPARPPDA, UPBSMIVD, UPC2PDA, UPIBSMIVD, UPLCCOLHTR, UPNBINARY, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA, UPSMIVD, UPSMPMGR