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- Error message in ACQUITY console: Shutter failed to home
- PDA fails initialization, Shutter failed to home error displayed
- Detector initializes when shunt cell is installed
- ACQUITY UPLC PDA Detector
- ACQUITY console
FIX or WORKAROUND
Replace flow cell.
Acquity PDA Flow Cell, 10mm - 205015036
Refurb Acquity PDA Flow Cell - 800000229
Replacing the flow cell is not the only option; you might want to search the knowledge base for other options, such as cleaning procedures, that will work in milder cases.
Shunt cell part number 700002874