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Error on 2695: Parameter range error - WKB4962

Article number: 4962

SYMPTOMS

  • Error message on 2695 display: "Parameter range error"
  • Error message on 2487 display: "System cannot respond"
  •  "Parameter range error" occurs on the Alliance upon setting up an instrument method within empower

ENVIRONMENT

  • Alliance 2695 (connected via IEEE/busLAC/E)
  • 2487 detector
  • 2996 PDA Detector
  • Alliance 2795
  • Empower
  • LAC/E 32

CAUSE

Communication issue

FIX or WORKAROUND

  1. Clean all IEEE cables and re-plug them. Replace if necessary.
    • WAT087141 : 6.6 ft cable
    • WAT087191 : 13.1 ft cable

ADDITIONAL INFORMATION

Note: In certain cases one side of the IEEE connection may be bad. So rearranging cables in a different configuration may solve the issue.

comms

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