"Embedded system is not responding. The system will run in standalone mode" error message with ACQUITY QDa detector, MassLynx - WKB98878
Article number: 98878
SYMPTOMS
- "Embedded system is not responding. The system will run in standalone mode" error message with ACQUITY QDa detector, MassLynx
- Rebooting modules does not resolve the issue
ENVIRONMENT
- MassLynx
- ACQUITY QDa Mass Detector
CAUSE
Sophos antivirus settings were enabled for real-time scanning, and MassLynx exceptions were not included.
FIX or WORKAROUND
Update antivirus exceptions as described in article WKB21150.
ADDITIONAL INFORMATION
id98878, MLYNX, MLYNXV41, QDA, SUPMM