Message : "Lamp hours exceeded" on TUV/PDA - WKB9474
Article number: 9474
SYMPTOMS
- "Lamp hours exceeded" message occurs when running the 2489
- Reboot does not resolve
ENVIRONMENT
- 2489 UV/Vis Detector
- 2998 Photodiode Array Detector
- ACQUITY UPLC PDA eλ Detector
- ACQUITY UPLC PDA Detector
- ACQUITY UPLC Tunable UV Detector
CAUSE
Total lamp hours exceeds 2000.
FIX or WORKAROUND
The warning message is just a reminder that the detector exceeded the 2000 hours of warranty. If the chromatography looks good, you can run samples and get the lamp replaced at next PM.
ADDITIONAL INFORMATION
What is the part number of a lamp for a 2489, ACQUITY PDA, ACQUITY TUV, or 2998? - WKB1191
You can change the "Lamp threshold" by doing the following:
- On the 2489 keypad, press DIAG and select (4) Lamp/Keypad/Display
- Select (3) Lamp threshold.
- Specify a value higher than 2000 to clear the error message.
To determine if the energy is approrpiate to use without replacing lamp see How to read energy on an ACQUITY UPLC PDA detector - WKB68243 or How to read the energy value of a 2489 or 2487 UV/Vis detector - WKB65958
id9474, 2489, 2489B, 2489SFC, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, A-10UV, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP