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Waters

Message : "Lamp hours exceeded" when using a 2489 - WKB9474

Article number: 9474

SYMPTOMS

  • "Lamp hours exceeded" message occurs when running the 2489
  • Reboot does not resolve

ENVIRONMENT

  • 2695
  • 2489
  • Empower

CAUSE

Total lamp hours exceeds 2000.

FIX or WORKAROUND

  1. Replace Lamp (Article Number: 1191 )

Note: The warning message is just a reminder that the 2489 exceeded the 2000 hours of warranty. If the chromatography looks good, you can run samples and get the lamp replaced at next PM.

ADDITIONAL INFORMATION

You can change the "Lamp threshold" by doing the following:

  • On the 2489 keypad, press DIAG and select (4) Lamp/Keypad/Display
  • Select (3) Lamp threshold.
  • Specify a value higher than 2000 to clear the error message. 

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