Xevo TQD areas are inconsistent - WKB81574

SYMPTOMS

• Decreased sensitivity
• Retention times are consistent

ENVIRONMENT

• Quattro Premier
• Quattro Premier XE
• Quattro micro API
• Quattro Ultima
• 3100 Mass Detector
• ACQUITY SQD system
• SQ Detector
• ACQUITY TQD system
• TQ Detector
• SQ Detector 2
• Xevo TQ MS
• Xevo TQD
• Xevo TQ-S
• Xevo TQ-S cronos
• Xevo TQ-S micro
• Xevo TQ-XS
• ZQ 2000
• ZQ 4000

CAUSE

Dirty sample cone    

FIX or WORKAROUND

Clean the sample cone.

ADDITIONAL INFORMATION

See article WKB10984 for directions on cleaning the sample cone.