Seal wash pump on ACQUITY Solvent Manager makes loud clicking sounds when priming - WKB118873
SYMPTOMS
- Seal wash pump making a louder "clicking" sound when priming
ENVIRONMENT
- ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
- ACQUITY APC
- ACQUITY APC Isocratic Solvent Manager
- ACQUITY Arc
- ACQUITY Arc Premier
- ACQUITY UPLC
- ACQUITY UPLC BSM
- ACQUITY UPLC H-Class
- ACQUITY UPLC H-Class Bio
- ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
- ACQUITY UPLC I-Class
- ACQUITY UPLC H-Class PLUS
- ACQUITY UPLC H-Class PLUS Bio
- ACQUITY UPLC I-Class PLUS
- ACQUITY UPLC M-Class
- nanoACQUITY UPLC
- ACQUITY Premier System
CAUSE
Loss of prime in the solvent line between the seal wash solvent reservoir and the seal wash pump
FIX or WORKAROUND
- Verify that there is solvent in the seal wash reservoir.
- Disconnect the seal wash tube outlet from the drip tray and connect it to a syringe using an adapter.
- Wet prime the seal wash solvent line by using the "Prime Seal Wash" function from the ACQUITY console menu while aspirating with the syringe until the seal wash solvent arrives at the seal wash pump.
- Leave the "Prime Seal Wash" function running for a few minutes.
- Stop the "Prime Seal Wash" function.
- Reconnect the seal wash tube to the drip tray.
ADDITIONAL INFORMATION
How to prime seal wash on QSM or BSM solvent manager
What are the part numbers for the needle, adapter, and tubing needed to prime the ACQUITY BSM or QSM
id118873, A-30SDM, UPAISM, UPAQSM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARPFTN, UPARPQSM, UPARPTUV, UPARQSM, UPARSMFTN, UPASMFTN, UPBINARY, UPBSM+, UPBSMIVD, UPIBSM, UPIBSM, UPIBSM+, UPIBSM+, UPIBSMIVD, UPISM, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPLCCOLHTR, UPMASM, UPMBSM, UPMSMFL, UPNAYXPMP, UPNBINARY, UPNSAMMGR, UPNSOLMGR, UPPBSM, UPPDAARCB, UPPQSM, UPQSM, UPQSM, UPQSM+, UPQSM+, UPQSMBIO, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR