Does Outlook work with OpenLynx to email results? - WKB4315

ENVIRONMENT

• MassLynx
• OpenLynx
• OALogin
• Microsoft Windows 7
• Microsoft WIndows 10

ANSWER

MassLynx Versions from SCN 1035 and later:
Outlook 365 may work with MassLynx/ OALogin to email results if you are be able to authenticate SMTP on the Outlook365 server. (Company IT departments can switch this on or off for the whole server or individual accounts) See article WKB222754

MassLynx versions before SCN 1035: 
Outlook 365 does not work with EasyMail and OALogin to email results as it requires SSL/TLS authentication which EasyMail does not provide.
A "not responding" error message may appear in the OALogin window if Outlook 365 is configured as the email program. See https://support.waters.com/KB_Inf/MassLynx/WKB76817_How_to_configure_email_for_use_with_Outlook_365_and_other_servers_requiring_SSL_TLS_authentication_to_work_with_OALogin to configure Outlook 365 for SSL TLS authentication

Outlook 365 can be configured to run using an email client that runs Simple MAPI (standard Windows Messaging Application Program Interface). But must have SMTP authentication turned on for the server / email account. See article:
How to configure email for use with Outlook 365 and other servers requiring SSL/TLS authentication to work with OALogin - WKB76817

Outlook 2010 does not work with OALogin to email results but may be configured as for Outlook 365 as above.

Outlook 2007 and earlier versions do work with OALogin in SCNs before SCN 1035. 

Note: A security feature may prevent the emails from sending automatically. See Outlook error when sending a message via MassLynx or OpenLynx; A program is trying to send an e-mail message on your behalf.

Note: MassLynx currently only uses TLS 1.0 

ADDITIONAL INFORMATION