MassLynx does not start a sample queue or fails during acquisition - WKB2786
Article number: 2786
SYMPTOMS
- After running samples successfully, a second set of samples submitted to the Queue to run overnight does not start
- Batches could be submitted from the MassLynx sample list or via OALogin
- MassLynx stops acquiring at random intervals—sometimes immediately, sometimes in the middle of a sample set
- MassLynx sometimes fails during data acquisition
- The last data file may have no data in it
ENVIRONMENT
- MassLynx
- Xevo TQ-S
- QDa
- Xevo TQD
- Xevo TQ-S
- Xevo TQ-S micro
Xevo TQ Absolute
CAUSE
Illegal characters ( + - . ! @ # $ % ^ & * ( ) = and spaces) were used in the file names.
See article #2435 What characters can't be used in file names in MassLynx?
FIX or WORKAROUND
- Rename all MassLynx files (tune files, inlet methods, and MS method and sample names) so they include only the English alphabet, numbers, and the underscore.
- Do not use spaces in file names.
- Ensure that sample file names do not have spaces at the end of the name. This is difficult to spot in the sample list but can cause issues.
- Ensure that file text SampleID field does not contain illegal characters if the sample ID is used as the file name (OALogin).
ADDITIONAL INFORMATION
id2786, A-SQ, A-SQ, MALDIG2SI, MLYNX, MLYNXV41, Q3100MSD, QDA, RADIAN, SQD, SQD2, SUPMM, SYNAPT, SYNAPTMS, SYNAPTXS, SYNG2HD, SYNG2HDMAL, SYNG2MS, SYNG2MSMAL, SYNG2SHD, SYNG2SHDML, SYNG2SIHD, SYNG2SIMS, SYNG2SMS, SYNG2SMSML, TQD, TQDIVD, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSQT, XEVOG2XSTF, XEVOG3QTOF, XEVOQTOF, XEVOTQ, XEVOTQA, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQGC, XEVOTQIVD, XEVOTQS, XEVOTQSCRO, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD