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No MS signal using the SQD2, but the PDA is fine - WKB9660

Article number: 9660

SYMPTOMS

  • Peaks appear as expected in the PDA trace
  • No peaks, only noise in the MS trace
  • No error messages
  • No leaks
  • Tune page readbacks are okay
  • The ACQUITY H-Class system and the PC were rebooted

ENVIRONMENT

  • SQD2
  • ACQUITY H-Class system
  • MassLynx 4.1

CAUSE

The EPC needs a reboot.

FIX or WORKAROUND

  1. Exit the console and all MassLynx windows.
  2. Reboot the EPC.

ADDITIONAL INFORMATION

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