Skip to main content
Waters

Intellistart Error message: Service Due - WKB824

Article number: 824

SYMPTOMS

  • Error message: Service Due appears
  • Detector service due

ENVIRONMENT

  • MassLynx 4.1
  • Xevo TQ-S
  • Xevo G2-XS TOF
  • SQ Detector
  • SQ Detector 2
  • TQ Detector
  • SYNAPT G2-S HDMS
  • SYNAPT G2-Si
  • Xevo TQ MS
  • Xevo TQD
  • Xevo TQ-S
  • Xevo TQ-S micro
  • Xevo TQ-XS

CAUSE

The Intellistart configuration setting Service Due has reached 1 year since the last service date.

FIX or WORKAROUND

  1. Select Maintain > Service record
  2. Enter the current date at the top, enter a name and type adjusting service due date in the dialog box. Then enter an appropriate due date in the bottom date box. 

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.