Skip to main content
Waters

Mass spectrometer peaks are split or show flat tops - WKB67894

Article number: 67894

SYMPTOMS

  • Peaks split in two
  • Peaks show flat top

ENVIRONMENT

  • Quadrupole MS
  • Quattro Premier
  • Quattro Premier XE
  • Quattro LC
  • Quattro LCZ
  • Quattro micro API
  • Quattro Ultima
  • 3100 Mass Detector
  • SQ Detector
  • SQ Detector 2
  • TQ Detector
  • ACQUITY TQD
  • Xevo TQ MS
  • Xevo TQD
  • Xevo TQ-GC
  • Xevo TQ-S
  • Xevo TQ-S micro
  • Xevo TQ-XS
  • ZQ 2000
  • ZQ 4000
  • ZMD

CAUSE

Detector gain is set too high.

FIX or WORKAROUND

Lower the mass spectrometer gain setting until the peak is not saturated.

ADDITIONAL INFORMATION


id67894, A-SQ, A-SQ, EMD1000, Q3100MSD, QUATPREMXE, QUATTROLCZ, QUATTROULP, QUATTROULT, QUMICRO, QUPREMIER, SQD, SQD2, TQD, TQDIVD, XEVOG2XSQT, XEVOTQ, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQGC, XEVOTQIVD, XEVOTQS, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD, ZMD2, ZMD4, ZQ2000, ZQ2000SFC, ZQ4000

Not able to find a solution? Click here to request help.