No cone or capillary voltage on ZQ - WKB6788

SYMPTOMS

• No cone or capillary voltage
• Source id read-back is 10.0.
• Desolvation temperature stays at room temperature when in operate.

ENVIRONMENT

• ZQ
• Quattro Micro

CAUSE

The source enclosure O-ring is not seated correctly.

FIX or WORKAROUND

1. Reseat or replace source enclosure O-ring.
2. Close the source enclosure door.
3. Put instrument in Operate mode.

ADDITIONAL INFORMATION