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Waters

No cone or capillary voltage on ZQ - WKB6788

Article number: 6788

SYMPTOMS

  • No cone or capillary voltage
  • Source id read-back is 10.0.
  • Desolvation temperature stays at room temperature when in operate.

ENVIRONMENT

  • ZQ
  • Quattro Micro

CAUSE

The source enclosure O-ring is not seated correctly.

FIX or WORKAROUND

  1. Reseat or replace source enclosure O-ring.
  2. Close the source enclosure door.
  3. Put instrument in Operate mode.

ADDITIONAL INFORMATION

 

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