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Waters

Turbo pump fails when pumping down mass spectrometer - WKB618

Article number: 618

SYMPTOMS

  • Turbo pump reaches only 50%
  • "Turbo pump failure" error
  • Vacuum system stops
  • Source maintenance recently completed
  • With isolation valve closed, turbo reaches 100% with no error

ENVIRONMENT

  • Xevo TQS micro
  • SYNAPT XS

CAUSE

Faulty sample cone O-ring

FIX or WORKAROUND

  1. Replace the sample cone O-ring.

ADDITIONAL INFORMATION

This article applies to all Waters mass spectrometers with a Z-spray source.

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