- No communication between MassLynx and the mass spectrometer
- MS pings correctly with <1 ms replies
- MassLynx shows that instrument is present but does not switch to "not scanning"
- Xevo TQ-S micro
- Xevo TQ-S
Miscommunication between the software and the MS
FIX or WORKAROUND
- Shut down all software.
- Reboot the MS and allow sufficient time for the reboot to complete.