Xevo source door is hard to open - WKB52906

SYMPTOMS

• Xevo source door is very stiff and difficult to open

ENVIRONMENT

• SYNAPT G2
• SYNAPT G2 MS/HDMS
• SYNAPT G2-S MS/HDMS
• SYNAPT G2-Si MS/HDMS
• SYNAPT G2-S
• SYNAPT G2-Si
• Vion IMS QTof
• Xevo QTof
• Xevo G2 QTof
• Xevo G2 Tof
• Xevo G2-S
• Xevo G2-S QTof
• Xevo G2-S Tof
• Xevo G2-XS
• Xevo G2-XS QTof
• Xevo G2-XS Tof
• Xevo TQ MS
• Xevo TQD
• Xevo TQ-GC
• Xevo TQ-S
• Xevo TQ-S micro
• Xevo TQ-XS

CAUSE

Debris or residue has migrated into the hinge joint and is impeding proper function.     

FIX or WORKAROUND

1. Remove the source enclosure.
2. Squirt methanol into the hinge joint and manually work the hinge back and forth to free movement.

ADDITIONAL INFORMATION