Low sensitivity on the SQD2, Xevo TQ MS, Xevo TQD, Xevo TQ-S, Xevo TQ-S micro and Xevo TQ-XS - WKB244245
Article number: 244245
SYMPTOMS
- Peaks of interest have lower sensitivity or are missing
- Cleaning cone does not resolve issue
- All LC diagnostics pass
ENVIRONMENT
- MassLynx
- SQD2
- Xevo TQ-MS
- Xevo TQD
- Xevo TQ-S
- Xevo TQ-XS
- Xevo TQ-S micro
CAUSE
The wrong calibration is loaded on the tune page.
FIX or WORKAROUND
Link the newest tune calibration to the current tune page.
ADDITIONAL INFORMATION
https://support.waters.com/KB_Inst/M...e_quad_or_SQD2
id244245, A-SQ, MLYNX, MLYNXV41, SQD2, SUPMM, XEVOG2XSQT, XEVOTQ, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQIVD, XEVOTQS, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD