How to reboot a Xevo series quadrupole MS (MassLynx) - WKB1075
OBJECTIVE or GOAL
Reboot the system to re-establish communication after a power outage.
ENVIRONMENT
- MassLynx
- Xevo TQD
- SQ Detector 2
- Xevo TQ MS
- Xevo TQ-S
- Xevo TQ-S micro
- Xevo TQ-S cronos
- Xevo TQ-XS
PROCEDURE
Video below
- Exit any open MassLynx or console windows.
- Power-off the UPLC components, but not the MS.
- Restart the MassLynx computer.
- Log into Windows, but do not open MassLynx.
- Power-on the component that has the Ethernet hub (Column manager if there is one otherwise Sample Manager).
- Power-on the remaining UPLC components.
- Insert a piece of PEEK tubing into the reset hole on the front of the MS and press the reset switch.
- Wait for the status lights on all components to be green or unlit.
- Open MassLynx.
- Open the tune page.
ADDITIONAL INFORMATION
If this reboot is unsuccessful, repeat the steps above, but vent the MS (from the tuning page, select vacuum>vent). Wait until turbos reaches a value close to zero (diagnostic page) and then power-off the MS (step 2). After, logging into Windows (step 4), open the Waters DHCPserverconfiguration.exe and remove all components, power-on as in steps 5 and 6, and, instead of step 7, power-on the MS. Watch the components populate all columns in the Waters DHCPserverconfiguration window. Continue with steps 9 through 10. Once communication is restored, from tuning page, select vacuum> pump to start the pumping-down.
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