- IntelliStart STDM fails to find parent ion
- Signal on Tune page is strong
- Signal detected on manual acquisition from Tune page is strong
- Correct molecular weight entered in the STDM setup
- Correct bottle position selected in STDM setup
- Sample was purged/primed several times
- Xevo TQ-S
- MassLynx 4.1
- IntelliStart: Sample Tune and Develop Method (STDM)
FIX or WORKAROUND
- Close MassLynx and the ACQUITY MS console.
- Reboot the MassLynx acquisition PC.
- Reboot the EPC.