Skip to main content
Waters

"Z axis not calibrated" error on ACQUITY UPLC Sample Manager - WKB114341

Article number: 114341

SYMPTOMS

  • "Z axis not calibrated" error on ACQUITY UPLC Sample Manager
  • Error occurred after the SM wash station had been removed for cleaning
  • Needle z axis calibration performed multiple times successfully
  • Needle seal characterization performed successfully

ENVIRONMENT

  • ACQUITY UPLC Sample Manager 

CAUSE

Unknown

FIX or WORKAROUND

Calibrate the X, Y, and Zp axes. (See video.)

ADDITIONAL INFORMATION

 

id114341, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR

Not able to find a solution? Click here to request help.