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"Z axis not calibrated" error on ACQUITY UPLC Sample Manager - WKB114341

Article number: 114341

SYMPTOMS

  • "Z axis not calibrated" error on ACQUITY UPLC Sample Manager
  • Error occurred after the SM wash station had been removed for cleaning
  • Needle z axis calibration performed multiple times successfully
  • Needle seal characterization performed successfully

ENVIRONMENT

  • ACQUITY UPLC Sample Manager 

CAUSE

Unknown

FIX or WORKAROUND

Calibrate the X, Y, and Zp axes. (See video.)

ADDITIONAL INFORMATION

 

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