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How do I unlock my account in the Waters Learning Management System (LMS)? - WKB11924

Article number: 11924

ENVIRONMENT

  • Learning Management System (LMS)
  • eLearning

ANSWER

  1. On the logon page, enter your User ID when prompted.
  2. Answer your Security Question when prompted. 
  3. A temporary password is sent to the email on file.
  4. Once you log back in, you are prompted to create a new password. For Password Criteria, refer to Learning Management System (LMS) eLearning validation error when trying to change account password.

ADDITIONAL INFORMATION

The email with your temporary password may take about five minutes to arrive.

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