Error "The project does not have a corresponding folder on RAW data share" appears in the NuGenesis Archive Agent's log file - WKB77959

SYMPTOMS

• The Archive Agent (AA) module is running with a file capture template line that uses Empower Data Adapter 
• The following error message appears in the AA activity log:
  • The project <Empower project name> does not have a corresponding folder on RAW data share. The Folder <Empower data UNC path> does not exist.
    Please add the project <Empower project name> to the SDMS Exceptions List."
• The error is repeated for all Empower projects, regardless of which Empower project NuGenesis attempts from a specific Empower server  

ENVIRONMENT

• NuGenesis 8 SR2
• NuGenesis Data Adapters Release 3
• Empower 2 or Empower 3 client

CAUSE

The Windows user configured to run the NuGenesis RPC Service on the File Capture server does not have access to the Empower RAW data share. 
Without at least read access to the Empower RAW data share (Default: Waters_Project$), the AA cannot access the Empower data UNC path.  
In this case the Project folder on the RAW data share does exist, but the NuGenesis FC server could not see it through the network.

FIX or WORKAROUND

Update permission on the Empower RAW data share (Waters_Projects$) to allow read access to the NuGenesis Service account user. 

ADDITIONAL INFORMATION