Skip to main content
Waters

Error "The project does not have a corresponding folder on RAW data share" appears in the NuGenesis Archive Agent log file - WKB49616

Article number: 49616

SYMPTOMS

  • The Archive Agent (AA) module is running with a file capture template line that uses Empower Data Adapter 
  • The following error message appears in the AA activity log:
    • The project [Empower project name] does not have a corresponding folder on RAW data share. The folder [Empower data UNC path] does not exist.
      Please add the project [Empower project name] to the SDMS Exceptions List.
  • The Empower project referenced in the error has a valid data folder in the Empower data UNC path with a ^# at the end

ENVIRONMENT

  • NuGenesis 8 SR2
  • NuGenesis Data Adpaters Release 3
  • Empower 2 or Empower 3 client

CAUSE

The Empower project being captured had a name that duplicates that of an existing project. 
Empower manages duplicate project names by creating a data folder with the project name and a ^1 or ^2 extension. 
NuGenesis Data Adapters does not identify the Empower Data folder correctly.
 

FIX or WORKAROUND

Apply the NuGenesis Data Adapters 3 Hotfix 2. 

ADDITIONAL INFORMATION

NuGenesis Data Adapters 3 Hotfix 1 contains the fix, but Hotfix 2 has the code changes that were made in Hotfix 1. 

id49616, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SDMS, SDMS8, SDMS8NU, SUP, SUPISDMS, SUPNG

Not able to find a solution? Click here to request help.