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How to enable debug logging for the Empower data adapter in NuGenesis 8 or 9 - WKB19989

Article number: 19989

OBJECTIVE or GOAL

Activate debug logging for the "Remote" half of the NuGenesis 9 SDMS data adapter for Empower.

ENVIRONMENT

  • NuGenesis 9 SDMS
    • All Data Adapter releases for NG9
  • NuGenesis 8 SDMS
    • Data Adapters Release 1 or later
  • The "Empower-3 (remote)" data adapter is installed on an Empower client

PROCEDURE

  1. Edit the following file on the Empower client:
    • NuGenesis 8: Drive:\Program Files (x86)\NuGenesis 8.0\EVS\Log4Net.config
    • NuGenesis 9: Drive:\Program Files (x86)\Waters\NGSDMS\EVS\Log4Net.config
  2. Set the values for levelMin and levelMax as follows:
    • <levelMin value="DEBUG" />
    • <levelMax value="FATAL" />
  3. Set the value for "level" to DEBUG, as in the following example:
    • <root>
    • <level value="DEBUG" />
  4. Save and close Log4Net.config
  5. Restart the following services for the changes to go into effect:
    • Waters SDMS EmpowerDA DataExchangeService
    • Waters SDMS EmpowerDA DataExchangeService DM


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ADDITIONAL INFORMATION

The log file will be written to TroubleshootLoggingEmpowerDA.log in:

  • NuGenesis 8: Drive:\Program Files (x86)\NuGenesis 8.0\EVS
  • NuGenesis 9: Drive:\Program Files (x86)\Waters\NGSDMS\EVS

This log file also applies to the Empower-3 System Audit Trail data adapter.

See also the debug logging procedure for the Empower data adapter in SDMS 7.1.

id19989, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

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