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Is it possible to re-enable the NuGenesis Smart Builder add-in without a reinstallation? - WKB198869

Article number: 198869

ENVIRONMENT

  • NuGenesis 9 LMS
  • NuGenesis 8 LMS
  • NuGenesis Smart Builder

ANSWER

The only known way to add the Smart Builder COM Add-in to Excel is with the software installation process.

ADDITIONAL INFORMATION

This question often comes up when Smart Builder is installed on a machine where 64-bit Microsoft Office is present. Smart Builder is a 32-bit add-in and will not work in 64-bit Office. After uninstalling and reinstalling 32-bit Office, the Smart Builder add-in must also be uninstalled and reinstalled.

id198869, NGLMS, NGLMSLIC, NGLMSOPT, SUPNG

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