How to do a silent uninstallation of NuGenesis client components - WKB121392

OBJECTIVE or GOAL

Perform a silent uninstallation of NuGenesis SDMS or LMS client components.

ENVIRONMENT

• NuGenesis 9
• NuGenesis 8

PROCEDURE

NuGenesis LMS

• LMS client components use MSI for uninstallation. ELN client components can be uninstalled silently by invoking msiexec with the /U parameter and the component's unique GUID string.
  • LMS Client: MsiExec.exe /U{39E366E0-EC16-464F-8734-2ECB46A09555}
  • LMS SDK: MsiExec.exe /U{4BF3CBF2-45B8-42F2-84F4-B2E0F7AEB3C9}
  • Smart Builder: MsiExec.exe /U{356C186E-D7AA-443B-850D-5591ED368399}
  • Word AutoPrint: MsiExec.exe /U{0BAC91AE-008E-427A-B7DB-0BB5D22FFF2A}
  • PowerPoint AutoPrint: MsiExec.exe /U{A7FA7B2E-9DC3-4C7E-8BCC-ADE9A0AFCFBB}

InSpector

• This component is typically installed with the NuGenesis Transfer App but has its own uninstallation program. To uninstall InSpector silently, invoke "unwise.exe" in the program's installation directory.
• Example: "Drive:\Program Files (x86)\Waters\InSpector\unwise.exe" /s "Drive:\Program Files (x86)\Waters\InSpector\INSTALL.LOG"

NuGenesis SDMS

1. SDMS client components use InstallShield technology for uninstallation. It is necessary to generate a response file from the uninstaller before silent uninstallations can be performed. First get the registered uninstaller for the client component from the registry or the list below:
   • NuGenesis UNIFY 64-bit
     • Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{437FB945-7F8D-45B0-AB28-76D1804C7077}
     • UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{437FB945-7F8D-45B0-AB28-76D1804C7077}\Setup.exe" -runfromtemp -l0x0409 -NGUninstall -removeonly
   • NuGenesis UNIFY 32-bit
     • Registry key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{437FB945-7F8D-45B0-AB28-76D1804C7077}
     • UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{437FB945-7F8D-45B0-AB28-76D1804C7077}\Setup.exe" -runfromtemp -l0x0409 -NGUninstall -removeonly
   • SDMS SDK
     • Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0C13EDAF-FEA0-4142-908B-34C11CDCBB5D}
     • UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{0C13EDAF-FEA0-4142-908B-34C11CDCBB5D}\Setup.exe" -runfromtemp -l0x0409 -removeonly
   • SDMS Transfer App
     • Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{62F500E3-B8DB-435F-B11B-9B4E41E7172B}
     • UninstallString: "C:\Program Files (x86)\InstallShield Installation Information\{62F500E3-B8DB-435F-B11B-9B4E41E7172B}\Setup.exe" -runfromtemp -l0x0409 -removeonly
2. Copy the UninstallString into a command prompt or run prompt and append the -r parameter. This switch will have the uninstaller record a new ISS response file in C:\Windows.
   • Example: <UninstallString> -r
3. Copy the .ISS file to a network location accessible to all of the client machines.
4. Repeat steps 1 through 3 for each SDMS client component that you want to uninstall.
5. Run the uninstaller as follows:
   • <UninstallString> -s -f1\\Path\to\ISS\file.iss -f2C:\arbitrary\log\file\path.log
6. Review the log file after uninstallation for errors. Waters recommends using a distinct path for each client machine so the uninstallation logs are kept separate.
    

ADDITIONAL INFORMATION

How to do a silent installation of NuGenesis SDMS client programs