MassLynx is unresponsive after shutdown method runs - WKB67332
Article number: 67332
SYMPTOMS
- Shutdown method does not run
- Or, After the shutdown method successfully runs, MassLynx becomes unresponsive
- Cannot put into Operate
- Cannot purge fluidics
ENVIRONMENT
- MassLynx
CAUSE
A corrupt tune page is being called up by the shutdown routine.
FIX or WORKAROUND
Create a new Shutdown tune page and alter the shutdown method to use it.
ADDITIONAL INFORMATION
id67332, MLYNX, MLYNXV41, SUPMM