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Waters

Error: Nitrogen gas failure - WKB596

Article number: 596

SYMPTOMS

  • Error message: Nitrogen (N2) gas failure

ENVIRONMENT

  • SQD2
  • Quattro Premier
  • Xevo G2-XS
  • Xevo TQ-S
  • ACQUITY TQD
  • Xevo TQD
  • BioAccord System
  • ACQUITY RDa Detector
  • LCT

CAUSE

Insufficient Nitrogen gas pressure coming into the MS.

FIX or WORKAROUND

  1. Confirm Nitrogen source is supplying 100 psi Nitrogen to the back of the mass spectrometer at a sufficient flow rate. If you are questioning your nitrogen generator then try attaching a nitrogen tank.
  2. Open the tune page, select Gas > Reset Nitrogen gas failure to clear the error message

ADDITIONAL INFORMATION

 

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