Skip to main content
Waters

Error: Nitrogen gas failure - WKB596

Article number: 596

SYMPTOMS

  • Error message: Nitrogen (N2) gas failure

ENVIRONMENT

  • SQD2
  • Quattro Premier
  • Xevo G2-XS
  • Xevo TQ-S
  • ACQUITY TQD
  • Xevo TQD

CAUSE

Insufficient Nitrogen gas pressure coming into the MS.

FIX or WORKAROUND

  1. Confirm Nitrogen source is supplying 100 psi Nitrogen to the back of the mass spectrometer at a sufficient flow rate. If you are questioning your nitrogen generator then try attaching a nitrogen tank.
  2. Open the tune page, select Gas > Reset Nitrogen gas failure to clear the error message

ADDITIONAL INFORMATION

 


Not able to find a solution? Click here to request help.