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How to tell if a PC has the Windows Firewall activated using Service Profile - WKB2667

Article number: 2667


When troubleshooting communication problems it is useful to know if the Windows firewall is activated as this can interfere with instrument communications.


  • Microsoft Windows
  • Firewall
  • MassLynx


  1. Unzip the Service Profile

  2. Open the msinfo.txt file

  3. Either Edit > Find or Ctrl+F

  4. Type firew to find firewall information

  5. Look at the highlighted entry to determine if the feature is running
    e.g Results in [Services]
    Display Name            Name            State            Start Mode       Service Type              Path                                                                Error        Control ....
    Windows Firewall    MpsSvc    Running    Auto             Share Process       c:\windows\system32\svchost.exe ....          Normal    NT         ....

This shows that the Windows Firewall is activated


There is a lot of information available in the Service Profile for use with troubleshooting.

See also article #5053 How to create a Waters Service Profile 

See also article #2587 How to tell if a PC has Microsoft antimalware software activated using Service Profile 

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