How to tell if a PC has Microsoft antimalware software activated using Service Profile - WKB2587
Article number: 2587
OBJECTIVE or GOAL
When troubleshooting communications problems, it is useful to know if Microsoft antimalware is running as this can interfere with MassLynx data collection and cause comms issues.
ENVIRONMENT
- Windows 7
- MassLynx
PROCEDURE
- Unzip the Service Profile.
- Open the msinfo.txt file.
- Click either Edit > Find or Ctrl+F.
- Type malw to find antimalware settings.
- Inspect the highlighted entry to determine if the feature is running.
For example, results in [Services]
Display Name Name State Start Mode Service Type Path Error Control ....
Microsoft Antimalware Service MsMpSvc Running Auto Own Process "c:\program files\microsoft security client\msmpeng.exe" Normal ...
ADDITIONAL INFORMATION
There is a lot of information available in the Service Profile for use with troubleshooting.
See also article #5053 How to create a Waters Service Profile
See also article #2667 How to tell if a PC has the Windows Firewall activated using Service Profile
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