"Communications were lost with embedded PC" error message with MassLynx and XEVO TQ-XS - WKB264668
Article number: 264668
SYMPTOMS
- "Communications were lost with embedded PC" error message with MassLynx and XEVO TQ-XS
ENVIRONMENT
- MassLynx
- XEVO TQ-XS
CAUSE
Sophos Antivirus software was Interfering with MassLynx - Sophos System Protection Service appears to start and stop loop over several days.
FIX or WORKAROUND
- Ensure MassLynx exceptions have been added to Sophos
- If this fails to resolve, contact Sophos.
ADDITIONAL INFORMATION
