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Waters

Error: Service due - WKB20308

Article number: 20308

SYMPTOMS

  • Console displays TQD service due
  • No other errors in console logs
  • System ran fine previously

ENVIRONMENT

  • ACQUITY TQD
  • MassLynx
  • PM scheduled for next week

CAUSE

The date entered for the last PM was over one year ago.

FIX or WORKAROUND

Disable the service due entry. In the console, do the following:

  1. Select the TQD in the left pane.
  2. Select Intellistart > Configuration.
  3. Clear the Service due entry.
  4. Click OK to clear the error message.

ADDITIONAL INFORMATION

 

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