Error: Service due - WKB20308
Article number: 20308
SYMPTOMS
- Console displays TQD service due
- No other errors in console logs
- System ran fine previously
ENVIRONMENT
- ACQUITY TQD
- SQD2
- Xevo TQ-S micro
- Xevo TQ-S
- Xevo G2-S
- Xevo TQ-XS
- SYNAPT G2-Si
- MassLynx
- RADIAN ASAP
- PM scheduled for next week
CAUSE
The date entered for the last PM was over one year ago.
FIX or WORKAROUND
Disable the service due entry. In the console, do the following:
- Select the MS instrument in the left pane.
- Select Intellistart > Configuration.
- Clear the Service due entry check box.
- Click OK to clear the error message.
ADDITIONAL INFORMATION
id20308, A-SQ, MALDIG2SI, MLYNX, MLYNXV41, RADIAN, SQD2, SUPMM, SYNG2SIHD, TQD, TQDIVD, XEVOG2SQTF, XEVOG2STOF, XEVOG2XSQT, XEVOTQSMIC, XEVOTQXS, XEVTQXSIVD