Lost communication with LAC/E - WKB97830
Article number: 97830
SYMPTOMS
- Two systems lost communication with the LAC/E
- One system is going through a switch
- One system or more connect directly to the LAC/E
- Network adaptors are bridged
ENVIRONMENT
- Alliance
- ACQUITY UPLC
- LAC/E
CAUSE
Bridged network
FIX or WORKAROUND
- Unbridge the network adaptors (see WKB72335).
- Configure the network adaptor in DHCP.
- Connect all instruments to the switch.
- Reboot the LAC/E.
- Power-up the instruments.
ADDITIONAL INFORMATION
id97830, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPBINARY