Agilent 7890A and Headspace G1888 are not connecting to LAC/E with ICF 3.2 driver and Empower - WKB97832
Article number: 97832
SYMPTOMS
- Agilent 7890A and Headspace G1888 are not connecting to LAC/E
ENVIRONMENT
- Empower 3
- Empower 3 Personal
- Empower 3 Workgroup
- Empower 3 Enterprise
- Agilent 7890 GC a.01.13
- Agilent G1888 Headspace a.01.09
- Agilent 6890 GC n.05.06
CAUSE
The firmware for the Agilent GCs do not meet minimum requirements.
FIX or WORKAROUND
Update the firmware that is supported by the Agilent ICF 3.2 driver:
7890A - A.01.16
7890B - B.02.04
6890N - A.06.07
G1888 - A.01.10
ADDITIONAL INFORMATION
See article WKB62833 on split injection technique.
See article WKB62831 on splitless injection technique.
See article WKB62933 on PTV injection technique.
id97832, 6890A/+GC, 6890N GC, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, SUP