Data Missing error when accessing data in Empower - WKB90478
Article number: 90478
SYMPTOMS
- Data Missing error when accessing data in Empower
- Tested Fileshares path per WKB74008 and it is valid
ENVIRONMENT
- Empower 3 Workgroup
- Empower 3 Enterprise
- Citrix
CAUSE
Users do not have permissions to the Fileshares.
FIX or WORKAROUND
Go into the folder properties on the Security tab and add Everyone to the list. Allow Read & Execute, List folder contents, and Read for read-only access.
ADDITIONAL INFORMATION
id90478, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP