Empower error message "Attempted an unsupported operation" when navigating between instrument screens in Instrument Method Editor- WKB63835
Article number: 63835
SYMPTOMS
- Error message "Attempted an unsupported operation" when trying to navigate between instrument screens in Instrument Method Editor
ENVIRONMENT
- Empower 3 FR4 Enterprise
- Empower 3 Personal
- Empower Cloud / AWS
- Natively controlled instruments (e.g., Alliance, W410, 1515)
- Windows 10
- Windows Server 2016 / Windows 10 Desktop Experience
CAUSE
The root cause is undetermined.
FIX or WORKAROUND
Create, edit, and save the instrument methods using other Empower clients.