Empower error message during acquisition: "39: client is not a GC owner to perform the command" - WKB61173
Article number: 61173
SYMPTOMS
- During acquisition and after instrument failure, error message "39: client is not a GC owner to perform the command"
ENVIRONMENT
- Empower 3 FR4
- Agilent GC 7890
- Run Samples
CAUSE
The Windows Firewall is on.
FIX or WORKAROUND
Turn the Windows Firewall off.
ADDITIONAL INFORMATION
See article WKB1162 for another possible cause of this error message.