Unable to monitor baseline for Agilent 8890 in Empower 3 - WKB226654
Article number: 226654
SYMPTOMS
- Cannot monitor baseline from LAC/E or Citrix
- No error messages in Empower Message Center
- Deleted Instrument server.dat file per WKB102291
- Recreated instrument and method in Empower 3
- DCOM and Local Security settings correct
- Repaired drivers using Deployment Manager
ENVIRONMENT
- Empower 3
- Empower 3 Enterprise
- Agilent 8890
- ICF Support Layer 3.4
CAUSE
Signal source empty within Instrument Method
FIX or WORKAROUND
Add signal source (see Empower GC Getting Started Guide, page 35).
ADDITIONAL INFORMATION
id226654, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP