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Agilent control panels are blank on the Run Samples screen - WKB102291

Article number: 102291

SYMPTOMS

  • Agilent control panels are blank on the Run Samples screen

ENVIRONMENT

  • Agilent LC
  • Agilent GC

CAUSE

Old INSTSRV.DAT file

FIX or WORKAROUND

  1. Delete Agilent chromatographic system(s).
  2. Delete INSTSRV.DAT.
    clipboard_ee1dd83d828f1bc96fcc4f45a872d8861.png
  3. Restart the acquisition node.
  4. Create new Agilent chromatographic system(s).
  5. Open Run Samples.

ADDITIONAL INFORMATION

 

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