Skip to main content
Waters

PDA spectra are missing from the review window in Empower - WKB19858

Article number: 19858

SYMPTOMS

  • After processing PDA data with a method set, there are no spectra and only a 2D chromatogram
  • The method set does not include "delete PDA 3D channel after extraction"

ENVIRONMENT

  • Empower 3
  • PDA data

CAUSE

The derived channels in the method set are not set up correctly. The channels selected from the drop-down list are the 2D data-collection channels from the instrument method. There are no derived channels created.

FIX or WORKAROUND

Create derived channels for the wavelengths of choice. See KCS 3852 on how to derive a channel in Empower. Reprocess.

ADDITIONAL INFORMATION

Not able to find a solution? Click here to request help.